Cricket Shop Spain

Welcome to Cricket Shop Spain. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website and place orders. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal data in the following ways:

a. Data you provide directly:

• Name and surname
• Billing and shipping address
• Email address
• Phone number / mobile
• Payment information (though actual payment card data may be handled by third-party gateways)
• Order details (which products you buy, quantity, etc.)
• Any other information you provide (e.g. in messages, support requests)

b. Data collected automatically:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited, time spent, click behavior
• Cookies and similar tracking technologies
  

c. From third parties (if applicable):

• Payment processors or gateways (for transaction verification)
• Shipping / courier services (for delivery)
• Marketing platforms (with your consent)

2. How We Use Your Data

We use your personal information for the following purposes:

• To process and fulfill your orders
• To deliver products to you
• To send order confirmations, invoices, shipment notices, and customer service messages
• To respond to your requests, questions, or complaints
• To send you marketing communications (only if you opted in)
• To analyze and improve our website, services, and user experience
• To detect and prevent fraud, misuse, or illegal activity
• To comply with legal obligations
  

We rely on different legal bases to process your data:

• Contractual necessity (to fulfill orders)
• Consent (for marketing)
• Legitimate interests (e.g. fraud prevention, site improvement), provided your rights are respected

3. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to collect information and improve your experience.

• Essential cookies: Required for site functionality and security
• Performance & Analytics cookies: To analyze how you use the site
• Marketing / Advertising cookies: To show you relevant ads and track campaign performance.

You can control or disable cookies via your browser settings, although this may affect site functionality.

4. Data Sharing & Disclosure

We may share your personal data with:

• Shipping carriers / courier services (for delivery)
• Payment processors or gateways (for transaction processing)
• Third-party service providers under contract (e.g. email service, analytics, marketing)
• Suppliers (if needed to fulfill your order)
• Authorities or legal entities when required by law

We ensure that such third parties are bound to protect your data and use it only for their contracted purposes.

5. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes stated (e.g. order processing, legal obligations, audits). After that, we either delete or anonymize the data.

6. Your Rights

Depending on your jurisdiction (especially in the EU), you may have the following rights:

• Right of access: to know what personal data we hold about you
• Right to correction / rectification: to correct inaccurate or incomplete data
• Right to erasure (“right to be forgotten”) in certain cases
• Right to restrict processing
  
• Right to data portability
• Right to object to processing (especially marketing)
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

If you want to exercise any of these rights, contact us at the email below.

7. Security Measures

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or loss. This may include encryption, firewalls, secure protocols, and restricted access.

Note: No system is absolutely perfect or immune, but we strive to maintain high security.

8. Third-Party Links & External Services

Our website may include links to other sites or services (for example, social media, affiliate links, etc.). This Privacy Policy does not cover their practices. If you follow links to other sites, their privacy policies will apply.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted with a revised “Last updated” date. Your continued use of our site after changes constitutes acceptance.

10. Contact Us

If you have questions, concerns, or want to exercise your data rights, contact:

Cricket Shop Spain
Email: 
Address: